I want a refund

Hello. I ask for your help in returning the funds in connection with the installation of an unnecessary application in the Appstore by a child who did not want to make in-app purchases on the phone, using it.

I apologize for the inconvenience. I hope for your help.




[Re-Titled by Moderator]

iPhone 7, iOS 12

Posted on Jul 6, 2019 12:24 AM

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Question marked as Top-ranking reply

Posted on Jul 6, 2019 12:37 AM

You're not addressing Apple here. This is a public user to user tech support forum, and we're just users like you.

For that kind of problem, see if you're eligible for a refund following these steps:

Request a refund for an App Store or iTunes Store purchase - Apple Support

If you get no help, try contacting iTunes Store support and explain your problem, filling out and sending them this form: ---> iTunes Store – Contact Us – Apple Support

Regards

Giulio

3 replies
Question marked as Top-ranking reply

Jul 6, 2019 12:37 AM in response to Dmitrii911

You're not addressing Apple here. This is a public user to user tech support forum, and we're just users like you.

For that kind of problem, see if you're eligible for a refund following these steps:

Request a refund for an App Store or iTunes Store purchase - Apple Support

If you get no help, try contacting iTunes Store support and explain your problem, filling out and sending them this form: ---> iTunes Store – Contact Us – Apple Support

Regards

Giulio

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I want a refund

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