My Touch ID stopped working. When I reboot the device and it starts up, it says that “Touch ID cannot be activated on this device”. It used to work, but doesn’t now. It tried changing things in settings, but nothing?
iPad, iOS 12
See if this link helps paying particular attention to number 5.
If Touch ID isn't working on your iPhone or iPad - Apple Support
See if this link helps paying particular attention to number 5.
If Touch ID isn't working on your iPhone or iPad - Apple Support
Make a genius bar appointment with Apple for an evaluation.
They have diagnostic tools and can tell you what options you have.
My iPad 5 touch ID is not working all of a sudden?
