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My iPad 5 touch ID is not working all of a sudden?

My Touch ID stopped working. When I reboot the device and it starts up, it says that “Touch ID cannot be activated on this device”. It used to work, but doesn’t now. It tried changing things in settings, but nothing?

iPad, iOS 12

Posted on Jul 6, 2019 7:43 AM

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Question marked as Top-ranking reply

Posted on Jul 6, 2019 7:49 AM

See if this link helps paying particular attention to number 5.


If Touch ID isn't working on your iPhone or iPad - Apple Support

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My iPad 5 touch ID is not working all of a sudden?

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