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My Touch ID is not working

My Touch ID is not working I recently changed the screen and when my device came back it came saying “unable to activate Touch ID in this iPhone. Help pleased.

[Re-Titled by Moderator]

iPhone 6, iOS 12

Posted on May 22, 2020 7:54 PM

Best reply

Community User

Posted on May 22, 2020 8:44 PM

Open Settings App on your iPhone
Find and Open Touch ID and Passcode
Enter your password
Disable the iTunes app and restart your iPhone
After the restart, open settings app once more
Turn off iTunes and App Store
Here you can add a new fingerprint. You must delete the existing fingerprint. Just tap on the Delete button.
Add a new finger print, Do this by placing your finger at the given area and follow the instructions in order to set it up correctly.
Restart your device. after this, your new fingerprint will be activated.

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My Touch ID is not working

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