Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to unlock an ipad

Bought an ipad, but icloud ID is configured by previous owner. Unable to unlock or login. Unable to reach the previous owner. Can this issue be resolved, if we reach authorized service center

iPad Air 2 Wi-Fi

Posted on Jul 6, 2019 9:18 AM

Reply
Question marked as Best reply

Posted on Jul 6, 2019 9:31 AM

NOPE. You are the proud owner of a completely useless device. You, along with about 10 or more people come here every single day asking for help because they threw their hard earned money away by purchasing used (often stolen) devices, which are Activation Locked and can never be unlocked by anyone other than the owner who put the lock on the device. Apple will NOT help you. We CANNOT help you. Unless you can find the owner who put the lock on the device (virtually impossible to do, if you don't know them), you can NEVER use the iPad.


Your options are as follows:


  1. Find the previous owner
  2. Return the device to whoever you purchase it from for refund
  3. Recycle the device responsibly
  4. Use it as a paperweight
4 replies
Question marked as Best reply

Jul 6, 2019 9:31 AM in response to bvinod80

NOPE. You are the proud owner of a completely useless device. You, along with about 10 or more people come here every single day asking for help because they threw their hard earned money away by purchasing used (often stolen) devices, which are Activation Locked and can never be unlocked by anyone other than the owner who put the lock on the device. Apple will NOT help you. We CANNOT help you. Unless you can find the owner who put the lock on the device (virtually impossible to do, if you don't know them), you can NEVER use the iPad.


Your options are as follows:


  1. Find the previous owner
  2. Return the device to whoever you purchase it from for refund
  3. Recycle the device responsibly
  4. Use it as a paperweight

Jul 6, 2019 9:31 AM in response to bvinod80

No.

If this iPad is Activation Locked, without the help or info from the previous owner, that iPad is completely useless to you.

Since you are not this iPad’ s original owner, Apple will not help you with defeating/deactivating the Activation Lock, either.

That iPad is a non-functional electronic paperweight/serving tray to you, now.



Sorry.

How to unlock an ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.