Hi, I brought a new unlocked iPhone.
As it’s unlocked it should support any sim, right?
So I tried putting my SIM card and got a message Sim Card Not Supported.
It says contact apple for more help. So need your help in resolving this issue
Thank you
iPhone 7
Suniltvg wrote:
As it’s unlocked it should support any sim, right?
No!
As the message you are showing states, the SIM must be from a supported carrier. Not all carriers are supported.
Choose your region and learn if your carrier is supported here.
Wireless carrier support and features for iPhone in the United States and Canada - Apple Support
Suniltvg wrote:
As it’s unlocked it should support any sim, right?
No!
As the message you are showing states, the SIM must be from a supported carrier. Not all carriers are supported.
Choose your region and learn if your carrier is supported here.
Wireless carrier support and features for iPhone in the United States and Canada - Apple Support
BestBuy does not sell unlocked iPhones. Any iPhones sold by BestBuy in the US will lock to the first cellular provider used.
Where was the phone purchased?
Which merchant?
Where are you attempting to use it?
Purchased the phone at bestbuy, in Birmingham, Alabama 35242.
Right now trying to use it in Birmingham only.
I found this little writeup about unlocked cellular phones on BestBuy's site.
I can confirm what stedman1 said about BestBuy. I don't know how many times I have had to help user who thought they bought an unlocked iPhone only to discover it was locked to the first carrier it saw on turn on.
Personally I would take it back to BestBuy and demand a refund. If they hesitate, I would start using the word 'fraud' in every other sentence and see if that get their attention. Dropping the 'fraud' word out with other customers has an amazing effect on sales personnel.
Sim not supported
