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keeley166 Author

Level 1

4 points

forgotten password

how can I reset my password on the ipad

iPad mini, iOS 9

Posted on Jul 7, 2019 6:26 AM

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Level 10

150,222 points

Posted on Jul 7, 2019 6:35 AM

By erasing the iPad, following the directions in this link: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Do not restore the iPad from backup. If you do, you'll put yourself right back where you are.

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Top-ranking reply

Level 10

150,222 points

Jul 7, 2019 6:35 AM in response to keeley166

By erasing the iPad, following the directions in this link: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Do not restore the iPad from backup. If you do, you'll put yourself right back where you are.

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forgotten password

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