iPhone disabled

My Iphone xs max is disabled and I need to erase it because it won't let me back it up to iTunes. How do I do that?

iPhone XS Max, iOS 12

Posted on Jul 7, 2019 2:31 PM

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kb1951

Level 10

126,071 points

Posted on Jul 7, 2019 2:33 PM

Start here: https://support.apple.com/en-us/HT204306

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Top-ranking reply

kb1951

Level 10

126,071 points

Jul 7, 2019 2:33 PM in response to Nolimitlane52

Start here: https://support.apple.com/en-us/HT204306

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