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I did a factory reset on my old iPad and the device appeared to be ready for a new user, as if it was a new device. However, it is now asking for a 4 digit pass code. However, the only pass code I ever used when it was my iPad, will not work. Why would it ask for a 4 digit pass code when the device was factory re-set? What should I do?
iPad mini, iOS 12
Follow directions here. Be certain your iTunes is current (12.9 or later).
Follow directions here. Be certain your iTunes is current (12.9 or later).
I have an original iPad mini that is doing the same thing. One post I read said you could reset it by plugging the iPad into iTunes. However, that also didn't work. The iPad is now completely locked. Hope you figure out how to bypass this.
This is a picture of the iPad screen
BLWallace wrote:
I did a factory reset on my old iPad
What does this mean exactly?
What you should have done is
Settings > General > Reset > Erase all content and settings
That is what I did. That's why I can't understand why it is asking for a passcode. I erased all content and settings as well as deleting the device from my list of Apple devices on iTunes.
What are the exact words that appear in this passcode request?
Factory reset
