App Store login
I gave my Aunt my old iPad and when we try to go to the App Store it asks for my password with my login name. I reset the iPad back to new and created an account for my Aunt. Any help would be appreciated. Thank you.
iPad Air, 12
I gave my Aunt my old iPad and when we try to go to the App Store it asks for my password with my login name. I reset the iPad back to new and created an account for my Aunt. Any help would be appreciated. Thank you.
iPad Air, 12
You didn't prepare the iPad correctly for a new user.
This is the process which should have been used before you gave the iPad to your Aunt:
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
You didn't prepare the iPad correctly for a new user.
This is the process which should have been used before you gave the iPad to your Aunt:
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
You're welcome. You will know you were successful after you've followed the proper process, and you turn the iPad on, it opens to a Welcome page, which then walks you through the process of setting up the iPad. Your Aunt needs to use her own Apple ID and Password, created a passcode she can't forget (tell her to write it down somewhere safe for easy recall, if ever forgotten).
Thank you, I will follow the information you have provided.
App Store login