Iphone 5 that is unlock and was being used with a different carrier and now receiving error message saying to contact carrier. Which I did, and they said (Sprint) iPhone with them says is unlock and apple is doing this for people to use newer version of iPhones. Please advise.
iPhone 5
If a sprint card doesn't work either, then it's likely an issue with the phone itself. Perhaps the SIM card reader is failing.
I would make an appointment with an Apple store for more help.
~Lyssa
What carrier are you trying to use?
~Lyssa
So the iPhone 6 is with Simple Mobile also? Does this SIM card from the 5 work in the 6?
If so, ask a friend if you can try their SIM card in the 5 and see if it works.
~Lyssa
This phone was purchased about 4 years ago from sprint. The phone was unlocked by Sprint and currently they are indicating it is. I was using the phone abroad and worked fine. I'm back in the states and I'm trying to use a different carrier and is not working. It says The Sim card that you currently have installed in this IPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iphone. Please see picture below,
Hi, even with Sprint Sim card it does not work. I have both plans. With the sprint Sim card it stays loading. Reads Pending activation. Sprint indicated apple sent a signal to eliminate from the server to versions prior than IPhone 6. Is this accurate?
What message, exactly, is on the phone's screen?
Where did you buy the phone?
~Lyssa
Simple mobile is the carrier. I have a iPhone 6 and that one Is working fine. But for the iPhone 5 is giving me the error.
Thank you for all the support. I will make an appointment with my nearest location. Thanks again.
Best of luck!
~Lyssa
Sim Card Error
