cannot verify caredit card

so my credit card attached to my iTunes account has expired, and I cannot add a new one because the old one cannot be verified!! how stupid is that. I cannot even remove the old one because there has to be at least one payment method

Posted on Jul 8, 2019 5:31 AM

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Posted on Jul 8, 2019 11:47 AM

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

Jul 8, 2019 11:47 AM in response to stupest

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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cannot verify caredit card

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