can only print test page on macbook and canon mg

Hi I have a new MacBook. I can print a test page from my Canon MG3050 but nothing else. It shows in printer queue and says its connecting etc and then disappears. Please help?

MacBook, macOS 10.14

Posted on Jul 9, 2019 6:23 AM

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1 reply

Joseph_S.

Community Specialist

Jul 10, 2019 9:18 AM in response to maxine122

Hello maxine122,

Welcome to the Apple Support Communities. I understand wanting to get your new MacBook printing and will be happy to help.

This link provides some troubleshooting suggestions that can help: If you can't print from your Mac or iOS device - Apple Support

Best regards.

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can only print test page on macbook and canon mg

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