Mini Ipad

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rmc-pen Author

Level 1

8 points

Mini Ipad

Just cant seem to be able to activate my mini ipad keeps telling me that either my password is wrong or id is wrong

iPad mini, iOS 9

Posted on Jul 9, 2019 7:19 AM

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Answer 1

Top-ranking reply

lobsterghost1

Community+ 2025

Level 10

184,231 points

Jul 9, 2019 7:46 AM in response to rmc-pen

Find the original receipt you received when you purchased the iPad, take it and the iPad with you to your Apple Store Genius Bar (make an appointment before you go) for assistance.

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Answer 2

Jul 9, 2019 8:05 AM in response to rmc-pen

They will require the original purchase receipt to help you.

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Answer 3

Jul 9, 2019 7:19 AM in response to rmc-pen

Are you the original buyer of this iPad?

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Answer 4

rmc-pen Author

Level 1

8 points

Jul 9, 2019 7:42 AM in response to lobsterghost1

Yes, all of a sudden I am able to update the software via the pc, will try again to unlock

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Answer 5

rmc-pen Author

Level 1

8 points

Jul 9, 2019 7:43 AM in response to rmc-pen

Wont u lock with my password or id

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Answer 6

rmc-pen Author

Level 1

8 points

Jul 9, 2019 7:48 AM in response to rmc-pen

Looks like only option is to start again!

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Answer 7

rmc-pen Author

Level 1

8 points

Jul 9, 2019 8:03 AM in response to lobsterghost1

Thankyou for your help, have no idea where the receipt is, still have the orginal box, plus I am sure I am on their records!

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Mini Ipad

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