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mail issues

why does apple may not work with coxConnection

iMac with Retina 5K display, macOS 10.14

Posted on Jul 9, 2019 10:54 AM

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Question marked as Best reply

Posted on Jul 9, 2019 11:06 AM

Is this how you set it up?

https://www.cox.com/residential/support/editing-an-email-account-in-macos-mail.html


Are these the settings you used?


FieldValueYour NameYour NameEmail Addressyouremail@cox.netUser NameThe first part of your Cox email address, without @cox.net.


  • Note: Your user name and password are the same as the ones you use to access your email account at myemail.cox.net.PasswordEmail account passwordAccount TypeIMAPIncoming Mail SettingsServer name: imap.cox.net
  • Port number 993 with SSL enabled and the authentication box checked, if available
  • Outgoing Mail SettingsServer name: smtp.cox.net
  • Enter one of the following port numbers based on the encryption type.
    • If the encryption type is TLS or SSL/TLS, then use port 587.
    • If the only encryption option is SSL, then use port 465 and check the authentication box, if available.

Use SSL / TLS


  • Note: Some devices and email clients combine SSL and TLS into one authentication option of SSL/TLS. If there is no explicit TLS option, then choose the combined option of SSL/TLS, if available.Yes
  • Cox user name and password required


1 reply
Question marked as Best reply

Jul 9, 2019 11:06 AM in response to Xpatuk1947

Is this how you set it up?

https://www.cox.com/residential/support/editing-an-email-account-in-macos-mail.html


Are these the settings you used?


FieldValueYour NameYour NameEmail Addressyouremail@cox.netUser NameThe first part of your Cox email address, without @cox.net.


  • Note: Your user name and password are the same as the ones you use to access your email account at myemail.cox.net.PasswordEmail account passwordAccount TypeIMAPIncoming Mail SettingsServer name: imap.cox.net
  • Port number 993 with SSL enabled and the authentication box checked, if available
  • Outgoing Mail SettingsServer name: smtp.cox.net
  • Enter one of the following port numbers based on the encryption type.
    • If the encryption type is TLS or SSL/TLS, then use port 587.
    • If the only encryption option is SSL, then use port 465 and check the authentication box, if available.

Use SSL / TLS


  • Note: Some devices and email clients combine SSL and TLS into one authentication option of SSL/TLS. If there is no explicit TLS option, then choose the combined option of SSL/TLS, if available.Yes
  • Cox user name and password required


mail issues

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