TouchID Enabled NOT

Question

TouchID Enabled NOT

Yeah, I think TouchID is fabulous. Yes I set it up for everything, and it works 100% of the time for MANY different financial institutions. I go to the Itunes & App Store section in settings, it even says "Touch ID is enabled for all purchases."

THEN, why is it NOT? I try and download a FREE app from the store and it requires me to manually type in the full password. I'm pretty sure I HAVE been able to use TouchID for this before, so why is it now broken? Running latest iOS 12.3.1...

iPad Pro, iOS 12

Posted on Jul 10, 2019 11:03 AM

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Answer 1

Jul 15, 2019 6:33 PM in response to Riverside_Guy

You might what to read this and make sure you have your settings properly set up to use Touch ID to make purchases:

Make purchases with Touch ID

You can use Touch ID instead of your Apple ID password to make purchases in the iTunes Store, App Store, and Apple Books. Just follow these steps:

Make sure iTunes & App Store is turned on under Settings > Touch ID & Passcode. If you can't turn it on, you might need to sign in with your Apple ID in Settings > iTunes & App Store.
Open the iTunes Store, App Store, or Apple Books.
Tap something to buy. You'll see a Touch ID prompt.
To make a purchase, lightly touch the Home button.

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Answer 2

QuickPost

Level 10

103,305 points

Jul 15, 2019 11:33 AM in response to Riverside_Guy

Hello,

Whenever your iPad restarts it will disable Touch ID until you type in your Apple ID password.

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Answer 3

Jul 15, 2019 6:11 PM in response to QuickPost

Grrrrrr, no **** point to the touch ID when this is the case.

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TouchID Enabled NOT

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