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Sending gifts

Why can’t I send a gift error message tells me to contact iTunes support

iPhone XR, iOS 12

Posted on Jul 10, 2019 2:58 PM

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Question marked as Best reply

Posted on Jul 10, 2019 3:33 PM

Jolo56 wrote:

Why can’t I send a gift

You have left it to us to guess, because you told us absolutely nothing whatsoever about exactly what you tried to do, what you saw, what worked, what failed, etc.


Some possibilities:

  • You are sending the gift out of your country or region
  • You are trying to send something that cannot be gifted
  • You do not have sufficient funds available on your credit or debit card to pay for the gift
  • You are sending it to an invalid address


tells me to contact iTunes support

What did they tell you when you contacted them?

1 reply
Question marked as Best reply

Jul 10, 2019 3:33 PM in response to Jolo56

Jolo56 wrote:

Why can’t I send a gift

You have left it to us to guess, because you told us absolutely nothing whatsoever about exactly what you tried to do, what you saw, what worked, what failed, etc.


Some possibilities:

  • You are sending the gift out of your country or region
  • You are trying to send something that cannot be gifted
  • You do not have sufficient funds available on your credit or debit card to pay for the gift
  • You are sending it to an invalid address


tells me to contact iTunes support

What did they tell you when you contacted them?

Sending gifts

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