Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Lost photos and videos when I used iCloud to transfer my information from my iPhone old iPhone to my new iPhone Cs

I have lost all my my ability to speak so calling is not an option for me. I bought a iPhone XS yesterday and used iCloud to transfer my information from my old iPhone 8 to my new iPhone, I have lost all my photos there on on my new phone? How do I get them back?

help!!!

iPhone XS, iOS 12

Posted on Jul 11, 2019 1:23 PM

Question marked as Best reply

Posted on Jul 11, 2019 1:26 PM

From the backup you made on your older device.

2 replies

Lost photos and videos when I used iCloud to transfer my information from my iPhone old iPhone to my new iPhone Cs

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.