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Level 1

6 points

Setting up new iPhone

I am setting up my new iPhone XR and the phone has been stuck on the same screen for two hours. The screen in white stating, "It may take a few minutes to set up your Apple ID..." Why is it taking so long?

iPhone XR, iOS 12

Posted on Jul 11, 2019 3:23 PM

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sberman

Level 10

264,489 points

Posted on Jul 11, 2019 3:27 PM

Force restart the iPhone as follows:

Press and quickly release the volume up button
Press and quickly release the volume down button
Press and hold the top button until the Apple logo appears

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Setting up new iPhone

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