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Dbeghtel Author

Level 1

6 points

Setting up new iPhone

I am setting up my new iPhone XR and the phone has been stuck on the same screen for two hours. The screen in white stating, "It may take a few minutes to set up your Apple ID..." Why is it taking so long?

iPhone XR, iOS 12

Posted on Jul 11, 2019 3:23 PM

Top-ranking reply

sberman

Level 10

268,347 points

Posted on Jul 11, 2019 3:27 PM

Force restart the iPhone as follows:

Press and quickly release the volume up button
Press and quickly release the volume down button
Press and hold the top button until the Apple logo appears

View in context

Setting up new iPhone

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