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Level 1

4 points

Frozen with “emergency contacts have been notified”

My friends phone has frozen and we have tried restarting it by holding the lock and volume up button but nothing is working. What should we do?

iPhone XS

Posted on Jul 11, 2019 5:30 PM

Top-ranking reply

Level 10

212,312 points

Posted on Jul 11, 2019 5:31 PM

Use the correct procedure for restarting a frozen iPhone, as described in this link-->If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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