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My emails go to junk

Anything I send from my email to my wife's email goes to her junk. Can't figure out how to fix this.


iPad, iOS 12

Posted on Jul 12, 2019 8:03 AM

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Question marked as Top-ranking reply

Posted on Jul 12, 2019 9:55 AM

Hi, tuodnif21,


Are you using Apple Mail? This instruction sheet will tell you more about using it: https://support.apple.com/en-us/HT201320


Additionally, this instruction sheet on filtering spam thru iCloud might be interesting, as well: https://support.apple.com/en-us/HT202315


Personally, when it happens to me, using Apple Mail, I open the flag to mark the email as “Not Junk”. Usually, that takes care of the problem.


Hope this is helpful!

Linda



1 reply
Question marked as Top-ranking reply

Jul 12, 2019 9:55 AM in response to tuodnif21

Hi, tuodnif21,


Are you using Apple Mail? This instruction sheet will tell you more about using it: https://support.apple.com/en-us/HT201320


Additionally, this instruction sheet on filtering spam thru iCloud might be interesting, as well: https://support.apple.com/en-us/HT202315


Personally, when it happens to me, using Apple Mail, I open the flag to mark the email as “Not Junk”. Usually, that takes care of the problem.


Hope this is helpful!

Linda



My emails go to junk

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