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YouTube playback on Safari

When I start playing a YouTube video on safari, it plays for a second or two (but the page isn’t fully loaded). Then the video goes black for two or 3 seconds(with the audio still playing fine). Then the video comes back with a bit of lag and proceeds to carry on like fine and doesn’t happen again for the rest of the video. It happens every time so it isn’t random, and I have no browser extensions being used. I’ve tried on chrome and I have no issues there. I’m on a 2018 MacBook Pro and have fibre optic broadband so there’s no issue with device power or internet speed. Really odd

MacBook Pro 15”, macOS 10.14

Posted on Jul 12, 2019 2:15 PM

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Posted on Jul 12, 2019 5:40 PM

Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information



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4 replies
Question marked as Best reply

Jul 12, 2019 5:40 PM in response to SamChapps

Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information



YouTube playback on Safari

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