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Level 1

4 points

Account has been disabled

My account has been disabled, since a fraudulent transaction. I have entered my new credit card details for my account. I have reset my password. Still disabled

iPhone 6, iOS 11

Posted on Jul 12, 2019 11:07 PM

Best reply

King_Penguin

Level 10

334,162 points

Posted on Jul 12, 2019 11:28 PM

Contact iTunes Support in the country where you live (and which is therefore the country on the account) and see if they can/will re-enable it : If you see a message that says 'Your account has been disabled in the App Store and iTunes’

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Account has been disabled

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