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Why was my account disabled

I thought it was disabled because I received a new credit card. It will not let me put the new number in or any other card number, because it says my account was disabled.

Windows, Windows 10

Posted on Oct 10, 2023 7:52 AM

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Question marked as Best answer

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to lower left and click on Support or:


Contact Apple for support and service


~Katana-San~

Posted on Oct 10, 2023 7:53 AM

1 reply
Question marked as Best answer

Oct 10, 2023 7:53 AM in response to ky1776

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes'


Contact through link or by going to lower left and click on Support or:


Contact Apple for support and service


~Katana-San~

Why was my account disabled

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