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ky1776 Author

Level 1

4 points

Why was my account disabled

I thought it was disabled because I received a new credit card. It will not let me put the new number in or any other card number, because it says my account was disabled.

Windows, Windows 10

Posted on Oct 10, 2023 7:52 AM

Top-ranking reply

Katana-San

Level 9

69,001 points

Posted on Oct 10, 2023 7:53 AM

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Contact through link or by going to lower left and click on Support or:

Contact Apple for support and service

~Katana-San~

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Why was my account disabled

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