Missing money
So i had 30usd on my Apple id and i changed the Apple ID to another Apple ID and when I changed back to the one with money it was all gone.
So i had 30usd on my Apple id and i changed the Apple ID to another Apple ID and when I changed back to the one with money it was all gone.
If the account's balance has gone, and if you hadn't asked iTunes Support to remove it, look at the account's purchase history to see what you spent it on : See your purchase history in the App Store or iTunes Store - Apple Support
If the account's balance has gone, and if you hadn't asked iTunes Support to remove it, look at the account's purchase history to see what you spent it on : See your purchase history in the App Store or iTunes Store - Apple Support
You are sure that the $30 was correct and up-to-date ? Have you looked at the account's purchase history ? The only ways for a balance to have gone from an account are to have spent it, or if you had contacted iTunes Support and asked them to remove it.
The money was on another Apple ID than this. I could login to that account and reply to this message the username is cbjorkebo. Keep in mind it was from a gift card and I had used some money so it was roughly 30.
Was the balance up-to-date two days ago ? I've bought something on a device or my computer, on a different device my balance doesn't always reflect that purchase.
The only ways for a balance to have gone from an account are to have spent it, or if you had contacted iTunes Support and asked them to remove it.
do iTunes gift cards have expiry dates because if they do that might be the reason why I don’t have the money anymore. It was a year or two since I last used money from it and the gift card is like three or four years old.
Gift cards don't expire, and the balance on an iTunes account also doesn't expire. The account's purchase history will show what has been bought and how items were paid for ('store credit' or credit card). If you can't work out what you spent the account's balance on you could try asking iTunes Support and see if they can/will tell you : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)
This is the other account.
I had the money 2 days ago and I looked at my purchase history and there was nothing there. I have two questions how can the money disappear and is there anyway for me too prove that I had the money.
I will do that. Thanks for trying to help me!
Missing money