photos shared folders keep dissapearing

This is only one of the issues because photos has some many issues ( macOS is not what it used to be)... i have my library in an external HD but just recently, shared folders started to disappear. Then last import shows something from last year. Everytime i open photos, it keeps telling me that there is not system library even when the external HD is attached...

I called apple support and they told me what i do to fix this issue, reload the machine is all they can do... is Apple fixing consumer issues or not anymore?

MacBook Pro 13”, macOS 10.14

Posted on Jul 13, 2019 8:38 AM

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1 reply

léonie

Level 10

200,663 points

Jul 13, 2019 9:26 AM in response to Danieldelarosa

Is your external drive compatible with Photos and always plugged in and properly mounted, before you log into your user account? I suspect, you occasionally disconnect the external drive, when you put the MacBook Pro away. Your System Photo Library needs to be available, as soon as you log into your user account, not just, when you are using Photos. The background processes are trying to access your system photos library even if you are not using Photos.

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photos shared folders keep dissapearing

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