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I just got this phone but I want to go online to my iCloud and see my previous photos and it won’t let me when I go to iCloud.com it asks find your iPhone

iPhone XS Max, iOS 12

Posted on Jul 13, 2019 11:44 AM

Top-ranking reply

FoxFifth

Level 10

472,167 points

Posted on Jul 13, 2019 1:05 PM

iCloud.com is not designed for access from a mobile device internet browser.

If you have iCloud Photos turned on, the photos on the device are the same as on iCloud, with the possible exception that some of them may be space-saving optimized versions if you have that option turned on. You view them in the Photos app on an iOS device. You can also use a computer and login to icloud.com and go to the Photos app there. See: https://support.apple.com/en-us/HT204264

If you didn't have iCloud Photos turned on but do have an iCloud backup, you can restore the entire phone (not just the photos) from iCloud but you cannot otherwise view the contents of the backup. https://support.apple.com/kb/ph12521

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