iCloud storage sharing
My family is set up to family share. Everyone is on the list but it is not sharing our 2TB of iCloud storage. I cannot figure out how to get everyone on to 1 iCloud shared plan.
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
3 replies
Contact Apple.
Contacting Apple Customer and Support Service
- Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
- Primary support help at Contact Support.
- To contact product and tech support: Contacting Apple for support and service including international calling numbers.
- For Mac App Store: Apple - Support - Mac App Store.
- For iTunes: Apple - Support - iTunes.
I have followed all of these steps and nothing has worked
iCloud storage sharing