AVDEFS in my user group on my Imac

Question

AVDEFS in my user group on my Imac

My Mac has been acting strange lately. I did a little research (without knowledge of solving software/hardware issues) through my system, I saw a user group AVDEFS, but I'm the only user of my Mac. I removing the group several times, but it comes back, even after changing my passwords, WIFI etc.

I've already spoken with Apple support, but they could'nt find anything, so I asked Norton Support to solve this problem for me, but while they where helping me during a remote session they lost connection , up to 4 times.

Who can help me to solve this problem?

Thanks!!

iMac 21.5" 4K, macOS 10.14

Posted on Jul 13, 2019 10:29 PM

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Answer 1

Best reply

Barney-15E

Level 10

113,476 points

Jul 14, 2019 4:49 AM in response to rashidfromrotterdam

That is what Norton support advised me too, so I erased my hard drive a couple of days ago. But I still have problems with my Mac.

Yes, "someone" has access to your Mac. Their name is Symantec and they have caused incalculable loss in time and productivity to many Mac users. Uninstall Norton and your problems will go away.

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Answer 2

Jul 13, 2019 10:53 PM in response to tygb

Hi,

Thank you for helping me.

That is what Norton support advised me too, so I erased my hard drive a couple of days ago. But I still have problems with my Mac. It looks like someone has access to my Mac or is it because I have reinstalled Norton again?

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Answer 3

Jul 14, 2019 1:36 PM in response to Barney-15E

Thanks!

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Answer 4

tygb

Level 9

64,622 points

Jul 13, 2019 10:39 PM in response to rashidfromrotterdam

Erase the hard drive and reinstall Mac OS https://support.apple.com/en-in/HT204904

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AVDEFS in my user group on my Imac

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