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I gave permission to a group that has control of my iMac . How do I get control back?

I incorrectly gave permission to a scam group to take control of my iMac. It is currently unplugged . What do I need to do to get control back.

iMac 21.5″, macOS 11.5

Posted on Aug 9, 2021 2:04 PM

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Question marked as Best reply

Posted on Aug 9, 2021 4:58 PM

Again, we need details, including the model year of your iMac.


If you also gave them your Apple ID login information, you should read these documents.


Click on this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145


'Checklist: If you want to see if anyone else has access to your device or accounts' click here --> https://support.apple.com/HT212021


Security and your Apple ID - https://support.apple.com/HT201303


Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.


2 replies
Question marked as Best reply

Aug 9, 2021 4:58 PM in response to teikuro

Again, we need details, including the model year of your iMac.


If you also gave them your Apple ID login information, you should read these documents.


Click on this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145


'Checklist: If you want to see if anyone else has access to your device or accounts' click here --> https://support.apple.com/HT212021


Security and your Apple ID - https://support.apple.com/HT201303


Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.


I gave permission to a group that has control of my iMac . How do I get control back?

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