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activation lock

the previous owner doesnt own a iphone a forgot the apple id a password linked to the phone

iPhone 6s

Posted on Jul 14, 2019 7:38 AM

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Question marked as Best reply

Posted on Jul 14, 2019 7:46 AM

See if they can recover the ID and password using the links below. If they can't, the phone is useless. Ask for a refund.


Apple ID - How to find your Apple         An iCloud e-mail address is an Apple ID.


Apple ID - Find


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password


Activation Lock - Turn off Find My iPhone 

1 reply
Question marked as Best reply

Jul 14, 2019 7:46 AM in response to drewdrewondabeat

See if they can recover the ID and password using the links below. If they can't, the phone is useless. Ask for a refund.


Apple ID - How to find your Apple         An iCloud e-mail address is an Apple ID.


Apple ID - Find


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password


Activation Lock - Turn off Find My iPhone 

activation lock

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