Apple ID
I bought another iPhone but it has activation lock and the person does not remember the Apple ID or password
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I bought another iPhone but it has activation lock and the person does not remember the Apple ID or password
Hello isai,
You are encountering the Activation Lock for iPhone, iPad, and iPod touch - Apple Support feature. Activation Lock is designed to prevent anyone else from using an iPhone, iPad, or iPod touch if it's ever lost or stolen. Deactivation requires knowing the Apple ID and password that set the feature, or placing a special request to Apple to reset the device (which you cannot do in your situation since it requires proof of ownership you do not have).
Click on this link to learn how to remove Activation Lock --> How to remove Activation Lock - Apple Support
If you do not know the required information and you are not the original owner, get the owner of the account to remove the lock, or return the device for a refund, or recycle the device. The device is otherwise useless to you. If the owner is unknown and has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.
Hello isai,
You are encountering the Activation Lock for iPhone, iPad, and iPod touch - Apple Support feature. Activation Lock is designed to prevent anyone else from using an iPhone, iPad, or iPod touch if it's ever lost or stolen. Deactivation requires knowing the Apple ID and password that set the feature, or placing a special request to Apple to reset the device (which you cannot do in your situation since it requires proof of ownership you do not have).
Click on this link to learn how to remove Activation Lock --> How to remove Activation Lock - Apple Support
If you do not know the required information and you are not the original owner, get the owner of the account to remove the lock, or return the device for a refund, or recycle the device. The device is otherwise useless to you. If the owner is unknown and has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.
Return it for a refund.
Apple ID