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User profile for user: tiegan160
tiegan160 Author
User level: Level 1
8 points

Unable to restore my iPhone 5c

Need to use old phone whilst the other is being repaired. Tried to restore and update but it continues to fail.


Any idea why or more importantly how to fix it?

Posted on Jul 14, 2019 11:37 AM

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User profile for user: Lyssa
Lyssa
User level: Level 8
41,381 points

Posted on Jul 15, 2019 4:48 PM

See here: https://support.apple.com/en-us/HT201263


And here: https://support.apple.com/en-us/HT201444


I suspect it's a hardware issue with the phone; you may want to make an appointment with an Apple store for more help.


~Lyssa

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Unable to restore my iPhone 5c

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