Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can not check the warranty status Mac Pro 2019

I bought my macbook pro in April 2019

when I enter the serial number I see this message

Purchase Date not Validated Please update your product purchase date by following the link Update Purchase Date*

When you try to confirm the date of purchase, the system gives an error that now it is not possible, try again later and so every time

MacBook Pro 13", macOS 10.14

Posted on Jul 14, 2019 2:15 PM

Reply
Question marked as Best reply

Posted on Jul 14, 2019 3:56 PM

Where did you buy it? Apple or an authorized reseller?


As long as you have your purchase receipt that includes the serial number, contact Apple support (link in upper right corner on this page) and ask for assistance.

1 reply

I can not check the warranty status Mac Pro 2019

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.