Ipad is diabled

my son had entered his pin to get into his ipad toamny times, now its say disabled and to connect to iTunes. the ipad is not being recognized when plugging it into the computer.

iPad, iOS 12

Posted on Jul 14, 2019 7:55 PM

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Question marked as Top-ranking reply

Posted on Jul 14, 2019 8:04 PM

Make sure you are using the latest version of iTunes (v12.9.x) then follow the directions in this link EXACTLY:


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


If iTunes still will not recognize your iPad, this link will help: If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

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Question marked as Top-ranking reply

Jul 14, 2019 8:04 PM in response to jaydenkrause20

Make sure you are using the latest version of iTunes (v12.9.x) then follow the directions in this link EXACTLY:


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


If iTunes still will not recognize your iPad, this link will help: If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

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Ipad is diabled

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