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water damage

Hello, I dropped my iphone xs in a shallow river (about 2 feet for 30 seconds) and now it won’t turn on. Am I out of luck and will have to buy a new one or are there other options. Thanks.

iPhone XS, iOS 12

Posted on Jul 14, 2019 11:00 PM

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2 replies

Jul 14, 2019 11:04 PM in response to gvra

If your iPod Touch, iPhone, iPad or iWatch is Broken


Apple does not usually fix iDevices except for screens – iPhone Screen Repair & Replacement - Official Apple Support – and minor work they can do in their shop. Instead, they exchange yours for a refurbished or new replacement depending on the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model. You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple: You can make an appointment at the Apple Retail Store - Genius Bar and take it in for service. You can also look for an Apple Store - Find a Store - Apple. You will find respective repair costs from the appropriate link:



water damage

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