Apple Event: May 7th at 7 am PT
Good Morning, I received a charge of $9.99 for iTunes music 🎶 I don’t have iTunes music 🎶 I don’t even have the app. My 2yr old granddaughter plays with my phone A LOT she works the phone rather well I must say😢😂 she knows her apps YouTube and Disney 😂 and explore The phone. PLEASE REFUND MY $9.99 AND CANCEL THAT PLEASE. I DON’T LISTEN TO MUSIC ON MY PHONE. Thank You.
iPhone 7 Plus, iOS 11
We can't refund anything, we are fellow users, these are user forums.
Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)
And if you no longer want the subscription : View, change, or cancel your subscriptions - Apple Support
We can't refund anything, we are fellow users, these are user forums.
Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)
And if you no longer want the subscription : View, change, or cancel your subscriptions - Apple Support
Disputing a charge I was billed for something I don’t have.
