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Being charged for AppleMusic

What’s up with this charge! $9.99 for something I don’t use ever! Please refund my money back to my acct

its been added now for 3 months ... please remove! Ty

Posted on Aug 19, 2019 7:01 AM

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Posted on Aug 19, 2019 7:31 AM

We can't refund anything, we are fellow users, these are user forums.


If you no longer want the subscription, and if you haven't already done so : View, change, or cancel your subscriptions - Apple Support


In terms of a refund purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

or https://www.apple.com/emea/support/itunes/contact.html

1 reply
Question marked as Best reply

Aug 19, 2019 7:31 AM in response to Whiskeyhill2014

We can't refund anything, we are fellow users, these are user forums.


If you no longer want the subscription, and if you haven't already done so : View, change, or cancel your subscriptions - Apple Support


In terms of a refund purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

or https://www.apple.com/emea/support/itunes/contact.html

Being charged for AppleMusic

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