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Activation lock

I recently bought a iPhone 5s that is locked . I found it for a good price so I bought it so I could see if I or apple could unlock it . If I prove to apple that it is not a stolen phone and details about the purchase, will they be able to remove the iCloud account?

Posted on Jul 15, 2019 6:20 AM

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Question marked as Top-ranking reply

Posted on Jul 15, 2019 6:25 AM

Only if you supply them with its original purchase receipt; otherwise, you'd also need to prove that the person you got it from didn't steal it, or it's a case where that doesn't matter(such as having gotten it from a police auction).


QucikTimeKirk: Apple can remove the lock but sets conditions as to when they will.


(172962)

5 replies
Question marked as Top-ranking reply

Jul 15, 2019 6:25 AM in response to George_111

Only if you supply them with its original purchase receipt; otherwise, you'd also need to prove that the person you got it from didn't steal it, or it's a case where that doesn't matter(such as having gotten it from a police auction).


QucikTimeKirk: Apple can remove the lock but sets conditions as to when they will.


(172962)

Activation lock

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