Unable to re-download previously purchased music from iTunes

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Level 1

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Unable to re-download previously purchased music from iTunes

Why can’t I re-download BBC Radio 2 Sounds Of The 80’s album? I purchased this in 2018, iTunes said I can re-download it, but I can’t find it. Apple took my money. Why is this?

Posted on Jul 15, 2019 7:09 AM

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Answer 1

Top-ranking reply

King_Penguin

Level 10

334,330 points

Jul 15, 2019 7:58 AM in response to Sigoy85

What happens when you try to redownload it ? Is it still in your country's iTunes Store ? If not, or if you've moved countries since buying it, you won't be able to redownload it, you will have to copy it back from your backup of your downloads/computer.

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Answer 2

Sigoy85 Author

Level 1

8 points

Jul 16, 2019 3:43 AM in response to King_Penguin

Thanks for the reply King_Penguin much appreciated, the album is no longer available. I can’t see it in iTunes so I’m assuming it’s been removed from the store. I don’t have a computer so do you know where else I might find it?

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Answer 3

Sigoy85 Author

Level 1

8 points

Jul 16, 2019 10:59 AM in response to King_Penguin

Ok, that‘a gash. I should be due a refund then. Thanks for your help and I’ll update this thread with the outcome.

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Answer 4

King_Penguin

Level 10

334,330 points

Jul 16, 2019 10:44 PM in response to Sigoy85

I should be due a refund then.

No, you are only guaranteed one download of any item from the store, the store isn't a backup

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Answer 5

King_Penguin

Level 10

334,330 points

Jul 16, 2019 3:52 AM in response to Sigoy85

If it's no longer in the store you won't be able to redownload it, and if you don't have a computer you won't have taken a backup copy of it to resync to the device.

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Unable to re-download previously purchased music from iTunes

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