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User profile for user: JayLan123
JayLan123 Author
User level: Level 1
4 points

Mail from apple@mail.live.com with title "iCloud Subscription"

Hello,


I just received an email from apple@mail.live.com with an order confirmation for the product "all access pass app magic piano by smule content". The price is 32$ with payment via "Card".

I have never had anything to do with smule!

I was also curious so I clicked the link in the attached PDF. A suspicious web page opened before I got automatically forwarded to google.com.

Since this all is very suspicious I will now scan my macbook for any viruses and hope to find some answers here.

Otherwise I recommend each of you with similar emails to ignore this mail and delete it directly.

Posted on Jul 15, 2019 9:35 AM

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User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
261,334 points

Posted on Jul 15, 2019 9:42 AM

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The link below has information to help identify fraudulent emails.

https://support.apple.com/en-us/HT204759

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User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
261,334 points

Jul 15, 2019 9:42 AM in response to JayLan123

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The link below has information to help identify fraudulent emails.

https://support.apple.com/en-us/HT204759

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,615 points

Jul 15, 2019 11:41 AM in response to JayLan123

Apple won't send you an email/text telling you your account is disabled/restricted  or will be disabled/restricted. You will find out the next time you try to log in somewhere.




Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

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Mail from apple@mail.live.com with title "iCloud Subscription"

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