hi i have iphone XS max and i washed the phone in the water after that its not working so what can i do now

hi i have iphone XS max and i washed the phone in the water after that its not working so what can i do now

iPhone XS Max, iOS 12

Posted on Jul 15, 2019 6:16 PM

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8 replies

Jul 16, 2019 3:53 AM in response to rccharles

it isn't covered at all, they don't market devices as waterproof, but water resistant.


See this article for how to check the water indicator and for mention about warranty coverage.

https://support.apple.com/en-us/HT204104



From Apple's website:

Splash, Water, and Dust Resistant3

Rated IP68 (maximum depth of 2 meters up to 30 minutes) under IEC standard 60529


footnote/reference 3:

iPhone XS and iPhone XS Max are splash, water, and dust resistant and were tested under controlled laboratory conditions with a rating of IP68 under IEC standard 60529 (maximum depth of 2 meters up to 30 minutes). Splash, water, and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty.


Jul 15, 2019 9:49 PM in response to rccharles

I forgot newer iPhone are supposed to be "water resistant".


"The iPhone XS has great water resistance, but it's far from waterproof. The iPhone XS is the first member of the lineup to sport an IP68 water resistance rating. This means that the iPhone XS is protected against "harmful dust," as well as submersion in more than one meter of water for up to 30 minutes.Sep 17, 2018"

Is the iPhone XS Waterproof? | iMore


A little bath should not have hurt the phone. What is the warranty like on this failure?

Would soap, which you should not use, make the water more slippery?


R



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hi i have iphone XS max and i washed the phone in the water after that its not working so what can i do now

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