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Can’t click on Mac safari pages. Can only use the keyboard to navigate

my mac safari wont work. when i try clicking anywhere on the safari page it makes a noise like it cant click. i can only use the key pad buttons to navigate.

i have to force quit just to get the safari off my screen because the red x won’t even work


have tried resetting, turning off and back on, and force quitting safari but it keeps coming back up with the same page from my work

MacBook Air 13", macOS 10.14

Posted on Jul 15, 2019 8:51 PM

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Question marked as Top-ranking reply

Posted on Jul 16, 2019 3:41 AM

       Restart the router.

       Startup in Safe Mode.    https://support.apple.com/en-us/HT201262

       Launch Safari to test.

       Restart normally by clicking the “Restart” button at the bottom.


       Turn off extensions and test.

       https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

2 replies
Question marked as Top-ranking reply

Jul 16, 2019 3:41 AM in response to kaylalynna

       Restart the router.

       Startup in Safe Mode.    https://support.apple.com/en-us/HT201262

       Launch Safari to test.

       Restart normally by clicking the “Restart” button at the bottom.


       Turn off extensions and test.

       https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

Jul 16, 2019 10:51 AM in response to kaylalynna

You can also try setting up another admin user account to see if the same problem continues.


Isolating an issue by using another user account 


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information

Can’t click on Mac safari pages. Can only use the keyboard to navigate

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