Safari stops working

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Level 1

5 points

Safari stops working

Hi, I open Safari on Macbook Pro and I can't click on anything in its window. I can't click on even New Tab or quit directly.

It happens for more than months ago and I haven't found any solutions. I tried force quit and hold Shift while re-opening it and Safari isn't allow any click still. Please advice.

Below screenshot left from the last time(few months ago) I close Safari and every time I open Safari, it shows this search result with nothing clickable.

I'm using Mojave 10.14.6.

Thanks.

MacBook Pro 15″, macOS 10.14

Posted on Jul 5, 2020 10:45 PM

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Answer 1

Joseph_S.

Community Specialist

Jul 9, 2020 12:28 PM in response to chatsuree

Hi chatsuree,

It seems like you're having some trouble with Safari, and we can help.

Have you tried some of the steps here to disable extensions and plug-ins?

If Safari is slow, stops responding, quits unexpectedly, or has other issues - Apple Support

Let us know if that helps. Tell us if this happens immediately every time you launch Safari, or if this is only happening when launching certain websites or after a certain task.

Thanks for using the Apple Support Communities.

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Answer 2

chatsuree Author

Level 1

5 points

Jul 21, 2020 6:16 AM in response to chatsuree

I installed MacOS update. It takes about 30 minutes auto-reboot and Safari works fine now.

Thanks Joseph_S. for your support.

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Safari stops working

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