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User profile for user: Taylorhamilton
Taylorhamilton Author
User level: Level 1
4 points

Request for refund

Why am I not eligible for a refund on an accidental purchase that my child made!?

iPhone 7, iOS 12

Posted on Jul 16, 2019 4:46 AM

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User profile for user: King_Penguin
King_Penguin
User level: Level 10
334,192 points

Posted on Jul 16, 2019 4:56 AM

All purchases are considered final as you know, any refunds are at iTunes Support's discretion. You could try contacting them again : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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User profile for user: King_Penguin
King_Penguin
User level: Level 10
334,192 points

Jul 16, 2019 4:56 AM in response to Taylorhamilton

All purchases are considered final as you know, any refunds are at iTunes Support's discretion. You could try contacting them again : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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