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My Mac crashes every now and then. Possible adware?

Im not entirely sure what's going on here. I can't wrap my head around what to do with this information. I do know that I still need to do my time machine backup. If I just backup my computer and factory reset, will that resolve the issue?


I posted my etrecheck report below.


In regards to the top memory usage applications, its all apple applications, which is fine right?

I also am not too sure what to do with the diagnostic reports.


Any advice on what I can do would be greatly appreciated.


MacBook Pro 13", macOS 10.14

Posted on Jul 16, 2019 6:20 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2019 6:24 AM

EtreCheck version: 5.3.2 (5034)

Report generated: 2019-07-16 19:50:43

Download EtreCheck from https://etrecheck.com

Runtime: 1:52

Performance: Excellent

Sandbox: Enabled

Full drive access: Enabled


Problem: Other problem


Major Issues:

    Anything that appears on this list needs immediate attention. 


    No Time Machine backup - Time Machine backup not found.


Minor Issues:

    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 


    Heavy RAM usage - This machine is using a large amount of RAM.

    32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”.


Hardware Information:

    MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)

    MacBook Pro Model: MacBookPro14,1

    1 2.3 GHz Intel Core i5 (i5-7360U) CPU: 2-core

    16 GB RAM - Not upgradeable

        BANK 0/DIMM0 - 8 GB LPDDR3 2133 ok

        BANK 1/DIMM0 - 8 GB LPDDR3 2133 ok

    Battery: Health = Normal - Cycle count = 295


Video Information:

    Intel Iris Plus Graphics 640 - VRAM: 1536 MB

        Color LCD 3360 x 2100


Drives:

    disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes)

    Internal PCI-Express 8.0 GT/s x4 NVM Express

        disk0s1 - EFI [EFI] 315 MB

        disk0s2 [APFS Container] 170.00 GB

            disk1 [APFS Virtual drive] 170.00 GB (Shared by 4 volumes)

                disk1s1 - Macintosh HD (APFS) (Shared - 95.47 GB used)

                disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)

                disk1s3 - Recovery (APFS) [Recovery] (Shared)

                disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)

        disk0s3 - B******P (Journaled HFS+) 80.55 GB (214 MB used)


    disk2 - SanDisk Extreme SSD 500.11 GB

    External USB 10 Gbit/s+ USB

        disk2s1 - E*********D 500.11 GB (89 MB used)



4 replies
Question marked as Top-ranking reply

Jul 16, 2019 6:24 AM in response to Abelinkon

EtreCheck version: 5.3.2 (5034)

Report generated: 2019-07-16 19:50:43

Download EtreCheck from https://etrecheck.com

Runtime: 1:52

Performance: Excellent

Sandbox: Enabled

Full drive access: Enabled


Problem: Other problem


Major Issues:

    Anything that appears on this list needs immediate attention. 


    No Time Machine backup - Time Machine backup not found.


Minor Issues:

    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 


    Heavy RAM usage - This machine is using a large amount of RAM.

    32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”.


Hardware Information:

    MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)

    MacBook Pro Model: MacBookPro14,1

    1 2.3 GHz Intel Core i5 (i5-7360U) CPU: 2-core

    16 GB RAM - Not upgradeable

        BANK 0/DIMM0 - 8 GB LPDDR3 2133 ok

        BANK 1/DIMM0 - 8 GB LPDDR3 2133 ok

    Battery: Health = Normal - Cycle count = 295


Video Information:

    Intel Iris Plus Graphics 640 - VRAM: 1536 MB

        Color LCD 3360 x 2100


Drives:

    disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes)

    Internal PCI-Express 8.0 GT/s x4 NVM Express

        disk0s1 - EFI [EFI] 315 MB

        disk0s2 [APFS Container] 170.00 GB

            disk1 [APFS Virtual drive] 170.00 GB (Shared by 4 volumes)

                disk1s1 - Macintosh HD (APFS) (Shared - 95.47 GB used)

                disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)

                disk1s3 - Recovery (APFS) [Recovery] (Shared)

                disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)

        disk0s3 - B******P (Journaled HFS+) 80.55 GB (214 MB used)


    disk2 - SanDisk Extreme SSD 500.11 GB

    External USB 10 Gbit/s+ USB

        disk2s1 - E*********D 500.11 GB (89 MB used)



Jul 16, 2019 6:25 AM in response to Abelinkon

Mounted Volumes:

    disk0s3 - B******P

        80.55 GB (214 MB used - 80.34 GB free)

        Journaled HFS+

        Mount point: /Volumes/B******P

  disk1s1 - Macintosh HD

        170.00 GB (Shared - 95.47 GB used - 71.70 GB free)

        APFS

        Mount point: /

        Encrypted

disk1s4 - VM [APFS VM

        170.00 GB (Shared - 2.15 GB used - 71.70 GB free)

        APFS

        Mount point: /private/var/vm

disk2s1 - E*********D

        500.11 GB (89 MB used - 500.01 GB free)

        Mount point: /Volumes/E*********D


Network:

    Interface en4: iPhone

    Interface en0: Wi-Fi

        802.11 a/b/g/n/ac


System Software:

    macOS Mojave 10.14.5 (18F132) 

    Time since boot: About a day

Notifications:

    (Deleted)

        3 notifications

    /Applications/EtreCheck.app

        2 notifications

Security:

    Gatekeeper: Enabled

    System Integrity Protection: Enabled


32-bit Applications:

    5 32-bit apps


Kernel Extensions:

    /Library/Extensions

        Dropbox.kext (Dropbox, Inc., 1.10.2 - SDK 10.14)


System Launch Agents:

    [Not Loaded] 17 Apple tasks

    [Loaded] 175 Apple tasks

    [Running] 109 Apple tasks


System Launch Daemons:

    [Not Loaded] 36 Apple tasks

    [Loaded] 177 Apple tasks

    [Running] 122 Apple tasks


User Launch Agents:

    [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-07-16)


User Login Items:

    Dropbox.app (Dropbox, Inc. - installed 2019-07-11)

        (Application - /Applications/Dropbox.app)


Internet Plug-ins:

    AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-04-11)

    FlashPlayer-10.6: 32.0.0.207 (Adobe Systems, Inc. - installed 2019-06-14)

    AdobePDFViewer: 19.010.20099 (Adobe Systems, Inc. - installed 2019-04-11)

    Flash Player: 32.0.0.207 (Adobe Systems, Inc. - installed 2019-06-14)

    AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-03-09)

Jul 16, 2019 6:27 AM in response to Abelinkon

Audio Plug-ins:

    AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-22)

    BluetoothAudioPlugIn: 6.0.12 (Apple - installed 2019-05-22)

    AirPlay: 2.0 (Apple - installed 2019-05-22)

    AppleAVBAudio: 740.1 (Apple - installed 2019-05-22)

    BridgeAudioSP: 5.46 (Apple - installed 2019-05-22)

    iSightAudio: 7.7.3 (Apple - installed 2019-05-22)


Time Machine:

    Time Machine Not Configured!


Performance:

    System Load: 1.77 (1 min ago) 1.76 (5 min ago) 1.69 (15 min ago)

    Nominal I/O speed: 0.21 MB/s

    File system: 32.04 seconds

    Write speed: 1166 MB/s

    Read speed: 1931 MB/s


Top Processes Snapshot by Memory:

    Process (count) RAM usage (Source - Location)

    com.apple.WebKit.WebContent (21) 3.24 GB (Apple)

    EtreCheck 522 MB (App Store)

    Notes 209 MB (Apple)

    mdworker_shared (9) 187 MB (Apple)

    Safari 164 MB (Apple)


Top Processes Snapshot by Network Use:

    Process Input / Output (Source - Location)

    com.apple.WebKit.Networking 3 MB / 119 KB (Apple)

    Other processes 1 MB / 645 KB (?)

    Dropbox 29 KB / 11 KB (Dropbox, Inc.)

    Safari 8 KB / 944 B (Apple)

    com.apple.Safari.SearchHelper 5 KB / 1 KB (Apple)


Virtual Memory Information:

    Physical RAM: 16 GB


    Free RAM: 5.99 GB

    Used RAM: 6.78 GB

    Cached files: 3.23 GB


    Available RAM: 9.22 GB

    Swap Used: 98 MB



Jul 16, 2019 6:31 AM in response to Abelinkon

Software Installs (past 30 days):

    Install Date Name (Version)

    2019-06-28 Numbers (6.0)

    2019-06-28 Pages (8.0)

    2019-06-28 Keynote (9.0)

    2019-07-11 Gatekeeper Configuration Data (171)

    2019-07-11 MRTConfigData (1.45)

    2019-07-15 EtreCheck (5.3.2)

    2019-07-16 Duplicate File Finder (6.0)

    2019-07-16 NordVPN IKE (4.15.2)


Diagnostics Information (past 7 days):

    2019-07-16 19:42:49 com.apple.WebKit.WebContent - High CPU Use (3 times)

        Executable: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent


    2019-07-15 22:33:43 WindowServer - Crash (3 times)

        Executable: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer

        Details: 

            StartTime:2019-07-15 17:15:24

            GPU:IG

            MetalDevice for accelerator(0x4633): 0x7ffeba441008 (MTLDevice: 0x10b3

            c7000)

            IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/IGPU@2/AppleInt

            elFramebuffer@0

            Assertion failed: (isReady - DisplayID: 0x4280d00

            Surface Use Counts: 10(1) 13(1) 14(3)

            FB RegID: 4294968339, On Glass SurfaceIDs: 10 13 14, Transactions: [ A

            ctive: SurfaceID: 10 ] [ Waiting: SurfaceID: 13 ] [ Waiting: SurfaceID

            : 14 ], Surface Use Counts: 11(0) 12(0) 2(1)

            FB Driver Info: 0x111 0x4 0x2 0xffffffff 0x0 0x47400000 0x47400020 0x1

             0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0

            xa000010 0xd000010 0xff000800 0x2000410 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x

            0 0x0 0x0 0x0 0x0 0x0 0x0

            ), function CoreDisplay_NotReady, file /BuildRoot/Library/Caches/com.a

            pple.xbs/Sources/CoreDisplay/CoreDisplay-109.19/CoreDisplay/Display/Di

            splay.cpp, line 1916.


    2019-07-11 20:52:59 Finder.app - Crash

        Executable: /System/Library/CoreServices/Finder.app

        Details: 

            dyld3 mode

            *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept

            ion', reason: '-[TColumnGroupHeaderCellView setIconImage:]: unrecogniz

            ed selector sent to instance 0x600002e52700'

            terminating with uncaught exception of type NSException

            abort() called



End of report

My Mac crashes every now and then. Possible adware?

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