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Home button isn't working on the lock screen

Hi my home button isn't working on the lock screen like i click it and the reachability pops up and if i don't click anything and lay my finger on it the reachability starts going on and off and touch id won't work because of that. Is there any way to fix it.




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iPhone 7, iOS 13

Posted on Jul 16, 2019 11:14 AM

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Question marked as Best reply

Posted on Jul 16, 2019 12:17 PM

Hello,


What to do if a button or switch isn't working

  1. Restart your device. If you can't restart your device, try to force restart it.
  2. Remove any protective films and cases that might block the button or switch.
  3. Check for debris or dirt around the button or switch, and clean with a soft cloth.


If you need help with Touch ID, learn what to do.


If the button or switch still isn't working, is damaged, or works intermittently, you might need to set up service for your device. Contact Apple Support, then follow the steps to complete your service request.



From:

About the buttons and switches on your iPhone, iPad, or iPod touch - Apple Support

1 reply
Question marked as Best reply

Jul 16, 2019 12:17 PM in response to segura_andrew17

Hello,


What to do if a button or switch isn't working

  1. Restart your device. If you can't restart your device, try to force restart it.
  2. Remove any protective films and cases that might block the button or switch.
  3. Check for debris or dirt around the button or switch, and clean with a soft cloth.


If you need help with Touch ID, learn what to do.


If the button or switch still isn't working, is damaged, or works intermittently, you might need to set up service for your device. Contact Apple Support, then follow the steps to complete your service request.



From:

About the buttons and switches on your iPhone, iPad, or iPod touch - Apple Support

Home button isn't working on the lock screen

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