You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't open some documents on my MacBook Pro

The past several days I have had trouble opening up documents, powerpoints, photos, or video on my MacBook. If I double click it does nothing. If I say open with it will do nothing. I have even tried cleaning up my computer by transferring file to my external hard drive but the ones that don't open up when I try to transfer them will say Zero Bytes. I am a student and really need access to these files. Thank you

MacBook Pro 13", macOS 10.12

Posted on Jul 16, 2019 2:32 PM

Reply
1 reply

I can't open some documents on my MacBook Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.