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My iPhone 8 asked me to reset passcode because it had expired. I do no want to! What is happening
Spoke to Apple support. I was told that external accounts are likely to be the problem. I had two Microsoft Exchange accounts and an nhs account. I have deleted all from the iPhone and cross my fingers it won't happen again
Is your phone managed by your employer? If so, the account may require you to change your passcode every 60 or 90 days.
What passcode are you talking about?
Post that error message here, so that we can see it.
How to take a screenshot on your iPhone, iPad, and iPod touch - Apple Support
Regards
Giulio
Passcodes don't expire. They are set by and only known to the user. Where is this request coming from?
Thanks. Cannot take a screen shot because phone will not function until I change the passcode. The message is:
Passcode Expired.
Your iPhone unlock passcode has expired,
Continue
Is this phone on an enterprise network?
Never saw that error message. What happens if you tap on "continue"?
Take a picture of that message amd post it here.
On what iPhone model? With what iOS version?
Thanks
Giulio
iPhone8, upgraded all the time Personally owned.
Do you have a company Exchange email account on the phone? Is there any profile on the phone?
My iPhone 8 asked me to reset passcode because it had expired. I do no want to! What is happening
