hot iPhone XR during charge and use

hi

in december i got a iPhone XR, and now it is heating up while charging and when i use it, the charger gets hot to.


what could it be??




iPhone XR

Posted on Jul 17, 2019 10:48 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 17, 2019 10:53 AM

The charger will naturally get at least some temperature rise during charging. How much depends on how much power the phone is taking, and ambient temperature for cooling the charger. I would expect your iPhone to become warm during charging, but not hot as in uncomfortable to handle. Temperature rise can also be increased if you have a case on the phone because it restricts heat dissipation.


If you are concerned that your phone is getting too hot, an XR will still be in warranty so Contact Apple Support and get it checked by Apple.

2 replies
Question marked as Top-ranking reply

Jul 17, 2019 10:53 AM in response to tkjeldsen_dk

The charger will naturally get at least some temperature rise during charging. How much depends on how much power the phone is taking, and ambient temperature for cooling the charger. I would expect your iPhone to become warm during charging, but not hot as in uncomfortable to handle. Temperature rise can also be increased if you have a case on the phone because it restricts heat dissipation.


If you are concerned that your phone is getting too hot, an XR will still be in warranty so Contact Apple Support and get it checked by Apple.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

hot iPhone XR during charge and use

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.